This notice explains the information GTaxi handles to provide and support ride-booking services.
Last updated: 13 October 2026
This Privacy Policy describes how GTaxi, operated by Theeran Universal, handles information when you use its website or rider and driver services. The service may change, and this notice will be updated when our practices materially change.
We use information to create and manage accounts, match and coordinate riders and drivers, process trip requests and related records, provide customer support, send service notifications, maintain security, troubleshoot issues and operate or improve the service.
Information may be shared between a rider and the driver assigned to a trip when needed to provide that trip. We may also share relevant information with service providers that help operate the platform (such as hosting, communications, maps or payment services), when required by law, or when needed to protect users, the service or our rights.
You can manage the app’s location permission through your device settings. If you disable location access, you may need to enter trip locations manually, and some location-based functions may not work.
We retain information for as long as reasonably needed to provide the service, maintain business and trip records, resolve disputes, protect the platform and meet applicable obligations. We use safeguards intended to protect information, but no online service can guarantee absolute security.
You may update account details through available app features and may ask us about access, correction or deletion of your information by contacting info@theeranuniversal.com. We may need to verify your request and may retain information where required or reasonably needed for legitimate service, safety or recordkeeping purposes.
Privacy questions or requests: info@theeranuniversal.com or +91 96005 24563.
